Usability testing
Reduce the risk of usability issues before the product launces into the market
SEE TESTING METHODS
SEE TESTING METHODS
Usability testing is
Prevention is better than cure
It helps the business to evaluates the product or website before it is launched in the market by testing it with a sample population [small group of actual users.
Understanding
User Objectives
Reduction in Development Cost
Upfront Risk Mitigation
Identifiying
Key Tasks
Better
User Experience
Situations where usability testing will be of great use
End users are not using the product in the way it was intended to be used ?
Situations where usability testing will be of great use
To get an understanding of users mental model
Situations where usability testing will be of great use
Not sure which option of design will be beneficial
Situations where usability testing will be of great use
Risk reduction in usability before the launch of the product
Situations where usability testing will be of great use
Analyze how usable is the product in the context of usage
Situations where usability testing will be of great use
Explore focus areas of the product
Situations where usability testing will be of great use
Mapping the category of users to the designed features
Situations where usability testing will be of great use
For Assurance
Situations where usability testing will be of great use
Unsure of why the users are dropping off the product
Controlled Environment Testing
A controlled environment testing session is moderated in person or remotely by a trained researcher; who walks through the tasks to participants, answers their queries, and asks follow-up questions. Conversely, an uncontrolled test is done without direct supervision; participants might be in a lab, but it's more likely they are in their own homes and/or using their own devices to browse the website that is being tested. But they can also be unobtrusively monitored by the researcher.
Exploratory Testing
Researchers or Participants can browse through the website or application without any pre-planned tasks. The aim of the testing is mostly to uncover maximum usability issues with minimal time. This type of testing typically can be done in the early stages of product development and helps researchers pinpoint gaps in the market, identify potential new features, and workshop new ideas.
Remote Testing
As the name suggest participants can be geographically in any location but would be instructed by trained researchers to brief them on the tasks to be performed and they are observed and analyzed based on their body language and facial expressions and follow-up questions.
Contextual Testing
Contextual testing is a semi-informal method to obtain information about the context of use, where users are first asked a set of standard questions and then observed and questioned while they use the website or application in their own environments. This method suits when an existing application needs revamp or enhancement to collect maximum possible data for the existing users.
Controlled Environment Testing
A controlled environment testing session is moderated in person or remotely by a trained researcher; who walks through the tasks to participants, answers their queries, and asks follow-up questions. Conversely, an uncontrolled test is done without direct supervision; participants might be in a lab, but it's more likely they are in their own homes and/or using their own devices to browse the website that is being tested. But they can also be unobtrusively monitored by the researcher.
Exploratory Testing
Researchers or Participants can browse through the website or application without any pre-planned tasks. The aim of the testing is mostly to uncover maximum usability issues with minimal time. This type of testing typically can be done in the early stages of product development and helps researchers pinpoint gaps in the market, identify potential new features, and workshop new ideas.
Remote Testing
As the name suggest participants can be geographically in any location but would be instructed by trained researchers to brief them on the tasks to be performed and they are observed and analyzed based on their body language and facial expressions and follow-up questions.
Contextual Testing
Contextual testing is a semi-informal method to obtain information about the context of use, where users are first asked a set of standard questions and then observed and questioned while they use the website or application in their own environments. This method suits when an existing application needs revamp or enhancement to collect maximum possible data for the existing users.
Process of our Usability Testing
1. Task planning
2. Recruit Users
3. Test Execution
4. Analysis
5. Test Report
6. Recommendations
One of the interesting usability testing projects we worked on
Automobile Usability Testing
View Case Study